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Cannot submit tickets through the Lighthouse website

#169

Submitted by: Chris Schmich

I've created an account and I'm trying to submit an issue through the Lighthouse website, but the ticket is not appearing anywhere.

I do:
- Click "Create new ticket" - Add title and description - Click "Create ticket"

The form submits and I end up at http://psycopg.lighthouseapp.com/projects/62710-psycopg/tickets. The page says "Your ticket has been created.", but it's not appearing anywhere (overview, open tickets list, all tickets, tickets reported by me).

In the top-right corner of the issue, it says "# / New", so it doesn't look like the issue has an ID. Unless the ticket is waiting in some queue to be approved, this seems broken.

Thanks & regards,
Chris

Reported by Psycopg website · July 12th, 2013 @ 08:30 PM

State: invalid
Milestone: none
Assigned to: nobody

Activity

  1. Daniele Varrazzo
    Daniele Varrazzo
    • State changed from new to invalid

    You'll have to talk to the Lighthouse guys. This ticket has been open as 169, and the 168 was open yesterday, thus they are losing your ticket somewhere.

    July 12th, 2013 @ 08:34 PM